Privacy Policy

1. Introduction

Triad Multimedia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at triadmultimedia.com or engage with our digital marketing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, business name, and other contact details you voluntarily provide through our contact forms, lead forms, or direct communications.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected automatically via cookies and analytics tools.
• Marketing Data: If you engage with our paid advertising services (Facebook Ads, Google Ads, etc.), we may collect campaign performance data, audience insights, and conversion data on behalf of our clients.
• Communications: Records of correspondence if you contact us by email, phone, or through our website forms.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the marketing services you request
• Send you marketing communications, newsletters, and promotional materials (with your consent)
• Improve our website, services, and customer experience
• Analyze website traffic and user behavior to optimize our content
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud and protect the security of our website and services

4. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance your experience and collect usage data. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Pixels: We may deploy Facebook Pixel, Google Ads conversion tracking, and other advertising pixels on behalf of our clients and for our own marketing purposes.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionality.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our website and delivering our services (e.g., email platforms, CRM tools, hosting providers), subject to confidentiality agreements.
• Advertising Platforms: Meta (Facebook/Instagram), Google, and other ad platforms as necessary to run advertising campaigns on your behalf.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Lead and contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data in a machine-readable format.

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: